489bd Privacy Policy — Your Data, Your Rights

This Privacy Policy ("Policy") describes how 489bd ("489bd", "the Platform", "we", "us", "our") collects, uses, stores, and shares personal information about you ("Player", "User", "you") when you use the 489bd website, mobile interface, and all related services including online casino games, sports betting, live casino, promotions, and customer support. This Policy applies to all users who access 489bd from Bangladesh and any other permitted jurisdiction.

By creating an account, using any feature of 489bd, or continuing to access the platform after this Policy has been updated, you confirm that you have read and understood this Policy and consent to the collection and use of your personal information as described. If you do not agree with this Policy, you must not use the 489bd platform.

489bd collects personal information through two main channels: information you provide directly when you use the platform, and information collected automatically when you interact with our services. The categories of personal information we may collect include:

• Registration data: full name, date of birth, email address, mobile phone number, and preferred payment method. This information is required to create and verify your account.
• Identity verification documents: national identity card (NID), passport, or other government-issued identification submitted during the KYC process.
• Financial data: transaction records including deposit amounts, withdrawal requests, payment method details (wallet IDs for bKash, Nagad, Rocket; masked card numbers for Visa/Mastercard), and account balance history.
• Usage data: betting history, game activity, session duration, pages visited, features accessed, and in-platform interactions collected automatically when you use the platform.
• Technical data: IP address, device type, browser type and version, operating system, network information, and cookie identifiers collected automatically when you connect to the platform.

489bd does not intentionally collect sensitive personal data beyond what is required for identity verification and anti-money laundering (AML) compliance. Where sensitive data is collected for KYC purposes, it is handled with additional security controls and retained only for as long as required by applicable law or regulatory obligation.

489bd uses the personal information we collect for the following purposes:

• Account creation and management: to register your account, verify your identity, process deposits and withdrawals, and maintain your account in good standing throughout your use of the platform.
• Service delivery: to provide you with access to the full range of 489bd services including sports betting, casino games, live casino, crash games, fish games, and all promotional features.
• Regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) laws, age verification requirements, and responsible gaming regulations.
• Fraud prevention and security: to detect and investigate suspicious account activity, prevent fraud, protect the integrity of the platform, and safeguard the funds and personal data of all players.
• Platform improvement: to analyse usage patterns, identify technical issues, and develop new features and improvements that make the 489bd experience better for players across Bangladesh.
• Marketing communications: to send you relevant promotional offers, bonus notifications, and platform updates, where you have opted in to receive such communications. You may opt out of marketing communications at any time by contacting support.

489bd processes your personal information on the following legal bases:

• Contractual necessity: processing your registration data, payment details, and account information is necessary to perform the contract between you and 489bd — specifically, to provide you with the services you have signed up for.
• Legal obligation: processing identity verification documents, transaction records, and AML-related data is required by applicable law and regulatory requirements. 489bd cannot waive these obligations.
• Legitimate interests: processing usage data, technical data, and analytics information to improve the platform, detect fraud, and ensure the security of the service constitutes a legitimate interest of 489bd that does not override your fundamental rights and freedoms.

489bd does not sell, rent, or trade your personal information. We may share your personal information with third parties only in the following limited circumstances:

• Payment processors and financial service providers: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Visa, and Mastercard — solely for the purpose of processing your deposits and withdrawals.
• Game content providers: Pragmatic Play, Evolution Gaming, Spribe, NetEnt, Microgaming, and Ezugi — solely for the purpose of delivering game content and maintaining game integrity records.
• Identity verification and KYC service providers: third-party providers engaged by 489bd to assist with age verification and AML compliance checks.
• Law enforcement and regulatory authorities: where 489bd is required by applicable law, court order, or regulatory obligation to disclose your personal information.

All third parties with whom 489bd shares personal data are required to handle that data in accordance with applicable data protection standards and are prohibited from using it for any purpose other than the specific purpose for which it was shared.

489bd uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your session after login, and collect analytics data that helps us understand how players use our services. A cookie is a small text file placed on your device when you visit the platform.

The categories of cookies used on the 489bd platform are:

• Essential cookies: required for the platform to function. These cookies enable core features including login sessions, deposit and withdrawal flow, game loading, and security functions. Essential cookies cannot be disabled without preventing the platform from working.
• Analytics cookies: used to collect aggregated, anonymised data about how players navigate the platform, which features are used most frequently, and where errors or drop-offs occur. This data informs ongoing development and improvement of the platform.
• Preference cookies: used to remember your language preference, display settings, and other personalisation choices so that you do not need to reconfigure them on each visit.

Most modern browsers allow you to control cookie settings through the browser's privacy or settings menu. Disabling essential cookies will affect the functionality of the platform. If you have questions about specific cookies used on 489bd, please contact our support team.

489bd retains your personal information for as long as your account remains active and for a period thereafter as required by applicable law, regulatory obligation, or legitimate business purpose. Specifically: account registration data and identity verification documents are retained for a minimum of 5 years from the date of account closure, in accordance with standard AML record-keeping requirements. Transaction records are retained for a minimum of 5 years. Usage and session data is retained for up to 2 years.

When personal data is no longer required for the purpose for which it was collected and no legal retention obligation applies, 489bd will securely delete or anonymise that data. You may request the deletion of your personal data at any time by contacting the support team, subject to any overriding legal retention obligation.

489bd employs technical, administrative, and physical security measures designed to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for all data transmitted between your device and the platform, encrypted storage of sensitive account and financial data, access controls limiting internal access to personal data on a need-to-know basis, and regular security reviews of platform infrastructure.

While 489bd takes all reasonable precautions to protect your personal data, no internet-based service can guarantee absolute security. In the unlikely event of a data breach that is likely to result in a risk to your rights and freedoms, 489bd will take all necessary steps to contain the breach, assess its impact, and notify affected players as required by applicable law.

As a player on the 489bd platform, you have the following rights in relation to your personal information. To exercise any of these rights, please contact the 489bd support team using the email address displayed in the footer of this page.

489bd strictly prohibits the use of its platform by persons under the age of 21. 489bd does not knowingly collect personal information from persons under 21. If 489bd becomes aware that personal information has been collected from a person under the age of 21, that information will be deleted immediately and the associated account will be closed. If you believe that a person under 21 has registered an account on 489bd, please notify our support team immediately using the contact details in the footer of this page. 21+ only.

489bd reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. Where the change is significant, we will take reasonable steps to bring it to your attention, which may include a notification on the platform after you log in. Your continued use of 489bd after any revision constitutes acceptance of the updated Policy. If you do not agree with a revised Policy, you must stop using the platform and contact support to discuss account closure.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way 489bd handles your personal information, please contact our support team using the email address displayed in the footer of this page. Our team is available 24 hours a day, 7 days a week in both English and Bengali to assist you.

Please include your registered username, the nature of your enquiry, and any relevant account details in your message. 489bd aims to respond to all privacy-related enquiries within 2 business days (Bangladesh Standard Time, UTC+6).